15% RESTOCKING FEE ON ALL ORDERS RETURNED
ABSOLUTELY NON RETURNABLE ITEMS ARE BELTS, ELECTRICAL PARTS, MOUNTED-INSTALLED PARTS, OPENED PACKAGES ETC.. OR ANY ITEM THAT IS UNABLE TO RESELL AS A NEW-SEALED PART.
ITEMS RETURNED SHOULD BE IN SAME WAY AS WAS RECEIVED)
ALL PARTS HAVE MANUFACTURERS WARRANTY. CONTACT US TO FILE A CLAIM WITH A CERTIFIED PARTS TECHNICIAN.
PARTS ORDERED IN ERROR ARE CUSTOMERS RESPONSIBILITY, IF YOU DO NOT KNOW WHAT YOU NEED WE CAN HELP PLEASE CALL US FOR A MASTER PARTS ADVISOR WHO KNOWS ALL ASPECTS OF THE EQUIPMENT PARTS WE SELL.
Original sales receipt must accompany returns.
We accept returns for exchange or refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in “new, unaltered and unused condition”. Definition of new, unaltered and unused condition is:
- without showing signs of wear or damage in any way or mounted ,scratched, bolted, installed, unable to resell
- within 30 calendar days of the delivery date
- unless noted that it cannot be returned or has a different return policy time period other than that 30 days noted in that item's particular item description.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit.
Refunds are contingent upon inspection of item(s) once we receive it.
Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.
Financed items are only returnable according to the finance company policy.
